Frequently Asked Questions
Find answers to common questions about our artificial trees and plants
Are you wondering how a tree is produced, what materials that to pick for an outdoor project? Or how to get a tree shipped from China to your country? We’re here to help, with answers to all of your frequently asked questions! If you have a question that isn’t covered here, please reach out to us at info@oakco.com for further assistance.
Product Specifications
What materials are used in your artificial trees?
Our large artificial trees are crafted from fiberglass, HDPE, and fabric materials. We offer customization options for UV protection, fire resistance, and rust prevention.
What sizes do you offer?
We offer a comprehensive range of sizes to suit various needs:
- Small: 1-1.5 meters (3.3-4.9 feet)
- Medium: 1.8-2.4 meters (5.9-7.9 feet)
- Large: 2.5-10 meters or above (8.2-9.8 feet or above)Custom sizes are available upon request for specific requirements.
What is the difference between indoor and outdoor products?
We offer a comprehensive range of sizes to suit various needs:
- Small: 1-1.5 meters (3.3-4.9 feet)
- Medium: 1.8-2.4 meters (5.9-7.9 feet)
- Large: 2.5-10 meters or above (8.2-9.8 feet or above)Custom sizes are available upon request for specific requirements.
Pricing & Quotes
Do you have a price list?
Yes, we provide comprehensive price lists upon request. Please contact our sales team at info@oakco.com with your specific requirements, and we'll send you our current catalogue and pricing information.
How much is shipping cost?
Shipping costs depend on destination, order size, and delivery method. We can provide detailed shipping quotes with formal quotation.
Ordering & Quantities
What is your minimum order quantity (MOQ)?
For artificial trees, we accept orders starting from a minimum quantity of one.
Can you provide samples for artificial tree?
We can provide a piece of tree bark sample and branches for you to check the texture details; you’ll only need to pay the sample fee and shipping costs.
How can we order from you?
The ordering process is straightforward:
1. Contact us with your requirements
2. Receive quotation or samples
3. Place order with deposit
4. Production and quality control
5. Shipping and delivery
6. Balance paymentWe provide account setup for regular customers.
What payment methods do you accept?
We accept various payment methods including:
- Bank Transfer (T/T): 30% deposit, 70% balance before the shipment.
- Letter of Credit (L/C)
Installation & Maintenance
Can the trees be left outdoors year-round without disassembly or maintenance?
Yes, our custom outdoor artificial trees are designed for year-round use and do not need to be taken down. Their features include:
- UV-resistant materials to prevent fading
- A waterproof construction that withstands all weather conditions
- A sturdy base that offers excellent wind resistance
- Easy maintenance—just occasional cleaning is required
Recommended for commercial spaces, hotels, and residential landscaping.
How do I install large artificial trees?
We will provide detailed installation instructions
Can the tree branches be replaced?
Yes, if you need to replace the branches on an old tree trunk, we can custom-make them to suit your rental or event business needs.
What is the expected lifespan of artificial trees?
Lifespan expectations:
- Indoor use: 5-8 years or more with proper care
- Outdoor use: 3-5 years or more depending on climate conditions
Others
Do you have a local provider in my country?
We work with distributors and partners in over 30 countries worldwide. Please contact our sales team to check if we have a local provider in your region or discuss distribution opportunities.
Can I visit your showroom?
Yes, we welcome business partners to visit our showroom in Guandong, China. Our showroom displays our full product range and allows you to see product quality firsthand. Please contact our sales team to schedule an appointment.
What is your company's experience in this industry?
Oakco Artificial Trees & Plants has been manufacturing high-quality artificial trees for over 10 years. We serve clients in landscaping and event industries worldwide, with particular expertise in large-scale commercial projects.